Shipping policy

Shipping Policy
At NOTIVO, we are committed to getting your order to you as quickly as possible.

Delivery Timeframes
Please allow 7–12 business days for your order to arrive. Delivery times may vary depending on your location and current logistics conditions. We appreciate your patience and understanding during this time.

Free Shipping
We are currently offering free shipping on all orders as part of our commitment to providing the best value to our customers. This offer will remain in place until standard shipping rates stabilise.

Order Processing
All orders are processed within 1–2 business days of purchase. Once dispatched, you will receive a confirmation email with your tracking information so you can follow your order every step of the way.

Delays
Occasionally, external factors such as customs clearance or high demand periods may cause slight delays beyond our estimated timeframe. If your order has not arrived within 15 business days, please contact us and we will investigate immediately.

Contact Us
If you have any questions regarding your order or delivery, please reach out to our support team and we will be happy to help.